Get in Touch

Have questions? We're here to help. Reach out to us and we'll respond as soon as possible.

Email Us

Responds within 24 hours

info@thorlarstore.com

Call Us

Mon-Fri, 9am-6pm CET

+49 821 1234 5678

Live Chat

Available during business hours

Start Chat

Visit Us

Come see us in person

View Locations

Send Us a Message

Fill out the form below and our team will get back to you within 24 hours.

Headquarters

Augsburg, Germany
Business Hours: Mon-Fri, 9am-6pm CET
Operations

Lagos, Nigeria
Design & Production Center
Response Time

We aim to respond within 24 hours during business days

Our Locations

Visit us at our offices in Germany and Nigeria

Frequently Asked Questions

Quick answers to questions you may have

What are your shipping times?

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We offer free standard shipping on orders over €50 within the EU, typically 5-7 business days. Express shipping (3-5 days) is available for an additional fee.

What is your return policy?

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We offer a 30-day return policy. Items must be unworn, unwashed, with tags attached. Free returns within the EU.

Do you offer custom orders?

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Yes! Custom pieces take 3-4 weeks and require a 50% deposit upfront.

What payment methods do you accept?

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We accept all major credit cards, PayPal, Apple Pay, Google Pay, and bank transfers.