Find answers to the most common questions about orders, shipping, returns, and more.
4 questions in this category
We offer free standard shipping on orders over 80 euros within the EU, typically 5 to 7 business days. Express shipping is available at checkout.
Yes, we ship to selected countries worldwide. Shipping times and costs vary by destination and are shown at checkout.
Once your order ships, you will receive an email with tracking details. You can also view tracking from your account dashboard.
Free shipping is available when your order meets the current minimum order amount set in the store.
We offer a 30-day return policy from the date of delivery. Items must be unused, unworn, and returned with original tags where applicable.
Log in to your account, open the order, and contact support with the item you want to return.
Refunds are processed after the returned item has been received and inspected. Your bank may take additional time to reflect the funds.
Available payment methods are shown at checkout and may include cards, bank transfer, and local payment options depending on your region.
Yes. Checkout is protected with SSL encryption and payments are processed through secure payment providers.
Prices are shown in euros unless your store settings or currency plugin changes the display currency.
Check the size information on each product page. If you are between sizes, contact support before ordering.
Partner Products are curated products from trusted suppliers and are sold through Thorlarstore.
Custom orders may be available for selected collections. Contact support for availability and timelines.
Open the account page and use the Create Account tab to register with your email address.
Use the forgot password option on the account page and follow the reset link sent to your email.
Log into your account and open the Orders section to view your recent and past orders.
For orders shipped outside the EU, customs duties or import taxes may apply depending on your country. These charges are usually the buyer responsibility.
Available countries are shown during checkout based on the store shipping settings.
We could not find an answer for that search. Try another keyword or contact support.
Join 15,000+ style enthusiasts. Get exclusive access to new drops, deals, and cultural fashion.
Enter your email to receive 15% off your first order plus exclusive access to new collections and deals.
By subscribing, you agree to our Privacy Policy. Unsubscribe anytime.
Help us personalize your experience. Select all that apply.
Welcome to the Thorlarstore family. Here's your exclusive discount code:
